Making USSD Communication Effortless
ViB Mobile is a USSD (Unstructured Supplementary Service Data) specialist, empowering companies to deliver new mobile services to enhance customer engagements and improve service delivery, regardless of device or connection.
USSD (Unstructured Supplementary Service Data) is a quick and cost-effective way to interact and transact with customer using any GSM handset. This text driven technology allows users to interact directly from their handsets by making a selection from a menu. Unlike an SMS, USSD operates in real-time; meaning it allows for two-way communication. This menu-driven communications protocol can be used to provide your customers with payment services, interactive services, one-time passwords or PIN, among many applications.
Benefit of using USSD;
✓ It works on any handset.
✓ Highly interactive.
✓ No internet connection or data needed.
✓ Easily customised to suit your business needs.
✓ Reduces operating costs when it works as a self-service
application for your customers.
✓ Enhanced customer satisfaction when you give them the
ability to serve themselves.
✓ Very economical.
✓ 2-way communication is up to 7-times faster than SMS.
